What makes a medical equipment supplier in Dubai unique? There are several different things to look for. These may include a single source of medical equipment, innovative design, access to different materials, and after-sales service. Here are a few of the most important qualities to look for. Read on to learn more. Knowledge of product categories, post-sales service, and satisfaction of previous customers. After-sales service. How well do they support their products and services?
Single source medical equipment suppliers:
A single-source supplier can be a valuable asset for MedTech manufacturers. Typically, Medtech supply chains are optimized for regulatory compliance and stability. Technological transfers and new-product qualifications are careful and deliberate processes, but the result is high levels of SKU and product fragmentation. These limitations can limit production acceleration and slow down the time-to-market for new products. However, a single-source supplier can provide a valuable resource for a Medtech manufacturer by addressing these issues more efficiently.
Innovation in product design:
When a doctor wants to improve a patient’s quality of life, she may develop a new device that solves her problem in a better way. However, she may not be considering other factors that affect business, such as the market for similar products and the need for patent protection. Instead, she focuses only on the technology solution. While this is a good thing, it can lead to problems for the company.
The importance of after-sales service cannot be emphasized enough. Customer satisfaction is a primary goal of any business. Making good products is crucial, but customer service is equally important. A business must answer customer queries even after the sale. It should go beyond providing manuals and training and address questions about new products.
Access to a range of materials:
A medical equipment supplier is unique because it can respond to sudden changes in demand more quickly than centralized suppliers. For example, a local maker group recently produced a custom face shield for intubation work and re-supplied a hospital within hours of being notified of a shortage. However, centralized medical supply providers are often limited by inflexible funding rules and distant corporate offices that limit their ability to respond to local needs.